Support #150

trouble installing Moscore-QM

Added by Walter Pate about 9 years ago. Updated about 8 years ago.

Status:FeedbackStart date:04/12/2013
Priority:NormalDue date:
Assignee:Walter Pate% Done:

0%

Category:InstallerEstimated time:2.00 h
Target version:1.3.26Spent time:2.50 h

Description

We have had some customers with issues installing all componants of Moscore-QM
Upon investigating the issue it was found that the computer with issues had not had any recent Windows updates before installation.
(Microsoft had to install over 180 updates on this particular customers computer)
It is HIGHLY recommended that before attempting to Update Moscore-QM you run Windows updates first.
The reason for this is Maximum Overdrive Software Company completes its new updates with the latest current development tools which are dependent on current Windows Updates

History

#1 Updated by Jamie Pate about 9 years ago

Please also remember to run updates and then run the FULL installer again. Some portions may not install properly until the system is updated properly

#2 Updated by Jamie Pate about 8 years ago

  • Status changed from Feedback to Resolved
  • Target version changed from 1.3.23 to 1.3.26

Full installer no longer reboots after every item.

#3 Updated by Walter Pate about 8 years ago

  • Status changed from Resolved to Feedback

Installer was revamped, tested ok at office, ready for release and awaiting customer feedback

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