Bug #343

Matrix display was not recognized on new install

Added by Walter Pate about 5 years ago. Updated about 5 years ago.

Status:NewStart date:06/03/2017
Priority:NormalDue date:
Assignee:Jamie Pate% Done:

0%

Category:Registration, feature keysSpent time:0.50 h
Target version:Future

Description

When a user tried to turn on a matrix display on a computer with ver 1.3.46Beta installed on it, the scoreboard would not turn on

History

#1 Updated by Walter Pate about 5 years ago

LQMA called regarding their scoreboard not working. The custom feature key was shown to be in place and ticked, the matrix display setting was on in Scoreboard display type,they were not able to see com port settings in Scoreboard/ Connection Options,the scoreboard /options/extra options would not open (greyed out)
I had the customer untick the Matrix display in Custom features keys
Then restart Moscore
Then re-tick the custom feature key
Then they were able to set the com port settings
and they were able to see the Scoreboard/Options/Extra options
When they clicked the scoreboard on button the scoreboard worked

Also available in: Atom PDF