http://dev.moscore.com/http://dev.moscore.com/favicon.ico2019-09-23T03:31:54ZMosco Issue TrackingMoscore QM - Support #405: Little T scoreboard not showing correct output after replacing controller in HDD scoreboard http://dev.moscore.com/issues/405?journal_id=8482019-09-23T03:31:54ZWalter Patewpate@telus.net
<ul><li><strong>File</strong> <a href="/attachments/download/148/little%20T%20Test.vmg">little T Test.vmg</a> added</li><li><strong>File</strong> <a href="/attachments/download/150/sample%20schedule.vsf">sample schedule.vsf</a> added</li><li><strong>File</strong> <a href="/attachments/download/149/Welcome%20to%20Little%20T.ved">Welcome to Little T.ved</a> added</li><li><strong>File</strong> <a href="/attachments/download/151/Moscore-QM.vmg">Moscore-QM.vmg</a> added</li><li><strong>Status</strong> changed from <i>New</i> to <i>Feedback</i></li></ul><p>Working with Tom Adamik, the new system admin at Little T. <br />We went over the Moscore-QM settings and everything seemed to be set correctly<br />Media Resources Support access seemed to be filtered so customer could not contact them on the weekend so Tom tried M.O.S.Co. for support<br />I opened my copy of Media Resources Vision Suite and went over some settings in the MR software.<br />We discovered that windows was reporting some dll files were missing on my copy of Vision Suite and required to be reinstalled<br />Tom Observed that his Vision suite shared a similar error <br />Tom was no longer at the scoreboard terminal and said he would make arrangements with Media Resource support team in the upcoming week.<br />In the meantime I provided Tom with some message files to put on his computer in the C:\HDD\Messages directory . He can try to send these files to the display when they are sucsessful in getting the scoreboard to work.<br />Awaiting feedback from Tom</p> Moscore QM - Support #405: Little T scoreboard not showing correct output after replacing controller in HDD scoreboard http://dev.moscore.com/issues/405?journal_id=8752021-01-07T19:15:38ZWalter Patewpate@telus.net
<ul><li><strong>Status</strong> changed from <i>Feedback</i> to <i>Closed</i></li></ul><p>no more support calls from customer</p>