Support #415

THQMA reports trouble with Moscore -QM running on the Media resources scoreboard

Added by Walter Pate over 1 year ago. Updated over 1 year ago.

Status:ResolvedStart date:07/29/2020
Priority:NormalDue date:
Assignee:Walter Pate% Done:

0%

Category:Web ScoreboardSpent time:0.50 h
Target version:Customer needs to fix

Description

Heather called regarding having the Moscore-QM data showing on the Media Resources board.
She says the advertising schedule runs but Moscore-Qm data doesn't show when she turns off schedule

History

#1 Updated by Walter Pate over 1 year ago

  • Status changed from New to Resolved

when Heather called for support I asked he to turn off the scoreboard with Moscore settings (Menu item Scoreboard/on\off )
we went through the Moscore-QM settings for her webscoreboard.
Set to Scoreboard/Configure Settings /Webscoreboard
I asked to try opening a browser then entering a url Localhost:8081

When she opened a browser, the Moscore data showed on the scoreboard.
She then remembered that it was necessary to open a browser to run the scoreboard

customer happy

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