Support #415
THQMA reports trouble with Moscore -QM running on the Media resources scoreboard
| Status: | Resolved | Start date: | 07/29/2020 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Walter Pate | % Done: | 0% | |
| Category: | Web Scoreboard | Spent time: | 0.50 h | |
| Target version: | Customer needs to fix |
Description
Heather called regarding having the Moscore-QM data showing on the Media Resources board.
She says the advertising schedule runs but Moscore-Qm data doesn't show when she turns off schedule
History
#1
Updated by Walter Pate almost 2 years ago
- Status changed from New to Resolved
when Heather called for support I asked he to turn off the scoreboard with Moscore settings (Menu item Scoreboard/on\off )
we went through the Moscore-QM settings for her webscoreboard.
Set to Scoreboard/Configure Settings /Webscoreboard
I asked to try opening a browser then entering a url Localhost:8081
When she opened a browser, the Moscore data showed on the scoreboard.
She then remembered that it was necessary to open a browser to run the scoreboard
customer happy