Support #420

Little T has issue with networking

Added by Walter Pate 7 months ago. Updated 7 months ago.

Status:ResolvedStart date:04/23/2021
Priority:NormalDue date:
Assignee:Walter Pate% Done:

0%

Category:Network ConnectionsSpent time:1.00 h
Target version:Customer needs to fix

Description

Little t called , with season setup discovered that the secondary computer was not seing local host

History

#1 Updated by Walter Pate 7 months ago

  • Status changed from New to Resolved

I had the customer identify each computers IP address
Then asked her to ping each address from the other computer. Both computers appeared to see each other.
I asked the customer to look for the Local hosts ip address on the second computers Moscore-QM network refresh window
She told me there were two different computers on the list
I asked her to enter the ip address of the local host in the second computers Moscore-QM Network refresh window
Once the second compter saw the Local host ip address on the network The Moscore network came on line and customer was happy

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