Support #433

customer could not access current race files

Added by Walter Pate 3 months ago. Updated 3 months ago.

Status:In ProgressStart date:09/05/2021
Priority:NormalDue date:
Assignee:Walter Pate% Done:

0%

Category:Race scoringSpent time:0.50 h
Target version:Customer needs to fix

Description

when the customer at SCQMC tried to access some race data the event tables were greyed out

History

#1 Updated by Walter Pate 3 months ago

  • Status changed from New to In Progress

As soon as the customer told me that they were having issues looking at race data and the tables were greyed out I asked them id 'Instance 2" was showing on the top title bar.
It was .
I asked them to do alt/control/delete and end task for Moscore QM
Then open Moscore-QM again
All there race data was accessible once they were working with the Prime Moscore-QM database.

Mellissa at Silver City Quarter Midget Club requested that we stand by for a call on Sept 5 after their race is over to go over other issues that they may be having

Also available in: Atom PDF