Moscore QM

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	Project	Date	User	Activity	Issue	Comment	Hours
	Moscore QM	02/06/2023	Walter Pate	Customer Support	Support #435: WQMA wants support in setting up Moscore QM transponder scoring	3:38 pm Feb 5, 2023 Called Flannery for feedback	0.50
	Moscore QM	02/06/2023	Walter Pate	Customer Support	Support #435: WQMA wants support in setting up Moscore QM transponder scoring	Called back WQMA at 4:33, 4:37 and 4:51 pm	0.50
	Moscore QM	02/06/2023	Walter Pate	Customer Support	Support #435: WQMA wants support in setting up Moscore QM transponder scoring	customer called at 3:38 (while I was at the Costco gas pump)	0.25
	Moscore QM	02/01/2023	Walter Pate	Customer Support	Support #435: WQMA wants support in setting up Moscore QM transponder scoring	Customer called at 3:48 pm I asked what issue they were having and they said transponders were not recording on moscore but were on MyLaps decoder. I suggested they ping the decoder and router to define ip addresses . I would call them back when I return	0.50
	Moscore QM	10/23/2021	Walter Pate	Customer Support	Support #434: Little T is trying to setup scoreboard on new computer	Little T working on scoreboard.	1.00
	Moscore QM	09/05/2021	Walter Pate	Customer Support	Support #432: GSQMRC is having issues with their new computer not displaying 'Back of pack' and 'cars with Strike' in the new lineup generation	I setup a mock race and tested with webscoreboard	1.00
	Moscore QM	09/05/2021	Walter Pate	Customer Support	Support #433: customer could not access current race files	trained the customer on what was done incorrectly	0.50
	Moscore QM	08/25/2021	Anonymous	Customer Support	Support #432: GSQMRC is having issues with their new computer not displaying 'Back of pack' and 'cars with Strike' in the new lineup generation	Will add more details offer work	0.00
	Moscore QM	08/08/2021	Walter Pate	Customer Support	Bug #428: Moscore Results not working	actual cause of Moscore.com service interuptions	0.50
	Moscore QM	08/08/2021	Walter Pate	Customer Support	Bug #428: Moscore Results not working	VM message from customer at MCQMRC	0.50
	Moscore QM	07/29/2021	Walter Pate	Customer Support	Bug #428: Moscore Results not working	uploaded mobz files	0.50
	Moscore QM	07/29/2021	Walter Pate	Customer Support	Support #430: customer wants to know if Moscore can print 5 laps of qualifying	created a workaround for customer	2.00
	Moscore QM	07/29/2021	Walter Pate	Customer Support	Bug #428: Moscore Results not working	requested file from customer	0.50
	Moscore QM	07/29/2021	Walter Pate	Customer Support	Bug #428: Moscore Results not working	further issues with Results update	0.50
	Moscore QM	07/24/2021	Walter Pate	Design	Bug #428: Moscore Results not working	jamie massged website to allow results to update	8.00
	Moscore QM	07/24/2021	Walter Pate	Customer Support	Bug #428: Moscore Results not working	customer reported can't post	0.50
	Moscore QM	07/24/2021	Walter Pate	Design	Bug #427: Website is down	doing a work around	1.00
	Moscore QM	07/09/2021	Walter Pate	Customer Support	Support #426: WQMA tower head had issues running Moscore-QM	Connected to customers computer with teamviewer for analysis	0.50
	Moscore QM	07/05/2021	Walter Pate	Customer Support	Support #425: SCQMC has issues connecting to Tranx	Diagnosed customer network issue	1.50
	Moscore QM	06/13/2021	Walter Pate	Customer Support	Support #423: GSQMRC needs updates and Overview for setting up their WebScoreboard	update info on url settings	3.00
	Moscore QM	05/15/2021	Walter Pate	Customer Support	Support #424: LWQMA purchased a used CH 9001-11 Daktronics scoreboard and can not get it to work	redo Scorboard terminations file	0.50
	Moscore QM	05/15/2021	Walter Pate	Customer Support	Support #424: LWQMA purchased a used CH 9001-11 Daktronics scoreboard and can not get it to work	Conference call with Flannery	2.50
	Moscore QM	05/12/2021	Walter Pate	Customer Support	Support #423: GSQMRC needs updates and Overview for setting up their WebScoreboard	part 4 remove the ' Click to play ' text	1.00
	Moscore QM	05/12/2021	Walter Pate	Customer Support	Support #423: GSQMRC needs updates and Overview for setting up their WebScoreboard	part 3 Using URL parameters in the Broadcast software source box	2.00
	Moscore QM	05/12/2021	Walter Pate	Customer Support	Support #423: GSQMRC needs updates and Overview for setting up their WebScoreboard	part 2 entering the text for the banner	2.00

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