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Total time: 1034.20 hours

Toggle check Project Date User Activity Issue Comment Hours
Moscore QM06/12/2018Walter PateCustomer SupportSupport #390: WQMA is having an issue getting transponder data from the mylaps X2 decoderCalled MyLaps to see if there is a common issue with the X2 decoder0.50
Moscore QM06/08/2018Walter PateCustomer SupportSupport #388: Oaklane is requesting quote on training sessiondiscussed types of training0.50
Moscore QM05/26/2018Walter PateCustomer SupportSupport #382: Unable to create a new race in the race editor (new issue)I asked the customer for a copy of their database for analysis0.50
Moscore QM05/26/2018Walter PateCustomer SupportSupport #383: How to set Batch numbers for qualifyingCustomer called to ask how to show the changes.. but resolved it herself0.50
Moscore QM03/19/2018Walter PateCustomer SupportSupport #367: Customer called because the USAC option did not seem to work on insatll on new computerI explained that the class settings are user edited0.50
Moscore QM03/05/2018Walter PateCustomer SupportSupport #366: issues with scoring carsTested remotely with customer and found probable cause, bad scoring loop0.50
Moscore QM02/21/2018Walter PateCustomer SupportSupport #365: TVQMA can't get their HDD21 Scoreboard to activate after changing Club Initials to TVQMA (also updated to Gold Subscription)Feb 20 2018 customer resolve scoreboard bios0.50
Moscore QM02/21/2018Walter PateCustomer SupportSupport #365: TVQMA can't get their HDD21 Scoreboard to activate after changing Club Initials to TVQMA (also updated to Gold Subscription)feb 20 2018 customer resolved0.50
Moscore QM02/21/2018Walter PateCustomer SupportSupport #365: TVQMA can't get their HDD21 Scoreboard to activate after changing Club Initials to TVQMA (also updated to Gold Subscription)Feb 20 2018 customer resolved0.50
Moscore QM02/21/2018Walter PateCustomer SupportSupport #365: TVQMA can't get their HDD21 Scoreboard to activate after changing Club Initials to TVQMA (also updated to Gold Subscription)Feb 20 2018 received Media Resources ticket0.50
Moscore QM11/01/2017Walter PateDevelopmentBug #362: Turning off Lamp Test option on Scoreboard results in Abstract Errorchanged status back to in progress0.50
Moscore QM08/09/2017Walter PateCustomer SupportBug #362: Turning off Lamp Test option on Scoreboard results in Abstract ErrorFollow up0.50
Moscore QM07/17/2017Walter PateCustomer SupportBug #351: Customer wants to know how to print Qualifying pages in orderadded files and response to customer0.50
Moscore QM06/11/2017Walter PateCustomer SupportSupport #348: customer could not get the 12th car assigned in a raceResolved with Customer, awaiting feedback0.50
Moscore QM06/03/2017Walter PateDevelopmentBug #343: Matrix display was not recognized on new installgot it working with with work arround0.50
Moscore QM04/29/2017Walter PateCustomer SupportSupport #333: TVQMA wants to know best way to assign IP adresses to computerschanged issue to feedback0.50
Moscore QM04/29/2017Walter PateCustomer SupportSupport #332: SCQMC (new tower staff) wanted to know how to unassigned transponders from popup to cars on track to Answer to customers issue ( Changed issue to feedback)0.50
Moscore QM04/29/2017Walter PateCustomer SupportSupport #333: TVQMA wants to know best way to assign IP adresses to computersanswer to Gary's issue0.50
Moscore QM04/13/2017Walter PateCustomer SupportSupport #328: Customer looking for information on season startup updates, and Scoreboard setupChanged Status0.50
Moscore QM04/13/2017Walter PateCustomer SupportSupport #328: Customer looking for information on season startup updates, and Scoreboard setupreply to customer0.50
Moscore QM04/07/2017Walter PateCustomer SupportSupport #327: CIQMC has issues connecting with Daktronics Pylon scoreboardAnswer Curts question0.50
Moscore QM04/07/2017Walter PateCustomer SupportSupport #327: CIQMC has issues connecting with Daktronics Pylon scoreboardDaktronics inquiring as to whether the customer installed ver 1.3.42 (yes they did ver 1.3.42 Beta update)0.50
Moscore QM04/07/2017Walter PateCustomer SupportSupport #327: CIQMC has issues connecting with Daktronics Pylon scoreboardAssisted customer troubleshoot connection0.50
Moscore QM03/30/2017Walter PateDevelopment#289closed this issue as we are now testing ver 1.3.410.50
Moscore QM03/30/2017Walter PateCustomer SupportSupport #310: RRQMA wants assistance with installing Daktronics signal convertermoved to customer feedback0.50

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