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Toggle check Project Date User Activity Issue Comment Hours
Moscore QM08/25/2021AnonymousCustomer SupportSupport #432: GSQMRC is having issues with their new computer not displaying 'Back of pack' and 'cars with Strike' in the new lineup generationWill add more details offer work0.00
Moscore QM06/03/2015Jamie PateDesignBug #252: Registration search engine sometimes leaves a blank search result 0.00
Moscore QM05/02/2012Walter PateDevelopmentBug #78: version 1_3_15 print errorstested0.10
Moscore QM05/02/2012Walter PateDevelopmentFeature #64: show a list of all features in the options formtested0.10
Moscore QM02/06/2023Walter PateCustomer SupportSupport #435: WQMA wants support in setting up Moscore QM transponder scoringcustomer called at 3:38 (while I was at the Costco gas pump)0.25
Moscore QM04/24/2016Jamie PateCustomer Support#2840.25
Moscore QM12/27/2011Jamie PateDevelopmentBug #43: countdown timers can be set below 0 seconds0.25
Moscore QM02/06/2023Walter PateCustomer SupportSupport #435: WQMA wants support in setting up Moscore QM transponder scoring3:38 pm Feb 5, 2023 Called Flannery for feedback0.50
Moscore QM02/06/2023Walter PateCustomer SupportSupport #435: WQMA wants support in setting up Moscore QM transponder scoringCalled back WQMA at 4:33, 4:37 and 4:51 pm0.50
Moscore QM02/01/2023Walter PateCustomer SupportSupport #435: WQMA wants support in setting up Moscore QM transponder scoringCustomer called at 3:48 pm I asked what issue they were having and they said transponders were not recording on moscore but were on MyLaps decoder. I suggested they ping the decoder and router to define ip addresses . I would call them back when I return0.50
Moscore QM09/05/2021Walter PateCustomer SupportSupport #433: customer could not access current race filestrained the customer on what was done incorrectly0.50
Moscore QM08/08/2021Walter PateCustomer SupportBug #428: Moscore Results not workingactual cause of Moscore.com service interuptions0.50
Moscore QM08/08/2021Walter PateCustomer SupportBug #428: Moscore Results not workingVM message from customer at MCQMRC0.50
Moscore QM07/29/2021Walter PateCustomer SupportBug #428: Moscore Results not workinguploaded mobz files0.50
Moscore QM07/29/2021Walter PateCustomer SupportBug #428: Moscore Results not workingrequested file from customer0.50
Moscore QM07/29/2021Walter PateCustomer SupportBug #428: Moscore Results not workingfurther issues with Results update0.50
Moscore QM07/24/2021Walter PateCustomer SupportBug #428: Moscore Results not workingcustomer reported can't post0.50
Moscore QM07/09/2021Walter PateCustomer SupportSupport #426: WQMA tower head had issues running Moscore-QMConnected to customers computer with teamviewer for analysis0.50
Moscore QM05/15/2021Walter PateCustomer SupportSupport #424: LWQMA purchased a used CH 9001-11 Daktronics scoreboard and can not get it to workredo Scorboard terminations file0.50
Moscore QM05/10/2021Walter PateCustomer SupportSupport #423: GSQMRC needs updates and Overview for setting up their WebScoreboardchanged issue status0.50
Moscore QM04/13/2021Walter PateCustomer SupportSupport #419: Moscore opened and showing Instance 2 on title bar BQMRCCustome had Moscore-QM open twice0.50
Moscore QM04/08/2021Walter PateCustomer SupportSupport #418: MCQMRC is changing out computer and wants advice on new setupcorrected start date0.50
Moscore QM04/08/2021Walter PateCustomer SupportSupport #418: MCQMRC is changing out computer and wants advice on new setupcustomer called with issues connecting Tranx and Scoreboard0.50
Moscore QM04/08/2021Walter PateCustomer SupportSupport #418: MCQMRC is changing out computer and wants advice on new setupcustomer advice0.50
Moscore QM01/07/2021Walter PateCustomer SupportSupport #395: Customer called regarding irratic scoring on the first few laps of races customer did not renew their subscription for 20200.50
Moscore QM01/07/2021Walter PateCustomer SupportBug #391: THQMA MYLAPS decoder is experiencing excessive lag time in reporting crossingsno further reports on this issue with the customer0.50
Moscore QM01/07/2021Walter PateCustomer SupportSupport #388: Oaklane is requesting quote on training sessioncustomer did not subscribe to support in 20200.50
Moscore QM01/07/2021Walter PateCustomer SupportBug #398: Customer getting Unknown Table Races errorno further reports from this customer regarding this issue0.50
Moscore QM01/07/2021Walter PateCustomer SupportSupport #397: customer called with issues in setting up the Mylaps X2 loop settingsno further reports from this customer regarding this issue0.50
Moscore QM01/07/2021Walter PateCustomer SupportSupport #399: Customer does not think race results are displaying correctly ( Little T Connecticut)assuming that it worked as we have not received any more phone calls0.50
Moscore QM01/07/2021Walter PateCustomer SupportSupport #405: Little T scoreboard not showing correct output after replacing controller in HDD scoreboard assuming that it worked as we have not received any more phone calls0.50
Moscore QM01/07/2021Walter PateCustomer SupportSupport #412: laptop can not connect to scoreboard and Tranx customer reported that it is now working0.50
Moscore QM01/07/2021Walter PateCustomer SupportSupport #412: laptop can not connect to scoreboard and Tranx customer reported back that it was now working0.50
Moscore QM07/29/2020Walter PateCustomer SupportSupport #415: THQMA reports trouble with Moscore -QM running on the Media resources scoreboard Diagnosed customer settings, customer forgot one step in daily setup0.50
Moscore QM07/11/2020Walter PateCustomer SupportSupport #413: THQMA asked if the race time limit can be removed from the scoreboard during a racecustomer replied0.50
Moscore QM07/06/2020Walter PateCustomer SupportSupport #407: Web server not open properlyafter customer renewed subscription the issue dissapeared0.50
Moscore QM07/06/2020Walter PateCustomer SupportSupport #408: HQMA scoreboard will not start after Windows updateThird party updates are changing port assignments within Windows0.50
Moscore QM06/21/2020Walter PateCustomer SupportSupport #409: THQMA reports trouble starting the Media resources scoreboard (after windows update)waitting for thqma to touch base0.50
Moscore QM06/21/2020Walter PateCustomer SupportSupport #409: THQMA reports trouble starting the Media resources scoreboard (after windows update)THQMA called with issues starting the Media resources webscoreboard0.50
Moscore QM02/27/2020Walter PateCustomer SupportSupport #407: Web server not open properlychanged tracker to support added jamie,april and walter as watchers and changed status to feedback0.50
Moscore QM11/23/2019Walter PateCustomer SupportSupport #406: customer is getting UE error with the Devart data MySQL fileCalled customer to get more info0.50
Moscore QM09/15/2019Walter PateCustomer SupportSupport #404: Customer could not start scoreboardAnalyzed customer settings 0.50
Moscore QM09/10/2019Walter PateCustomer SupportSupport #403: Region 9 customer did a windows update then Moscore-QM would not printchanged status to awaiting feedback0.50
Moscore QM09/10/2019Walter PateCustomer SupportSupport #403: Region 9 customer did a windows update then Moscore-QM would not printprinting in Moscore-QM not workinge because of 3rd party updates0.50
Moscore QM09/04/2019Walter PateCustomer SupportSupport #402: OMRQA could not connect to decoderAnalyzed customer setup0.50
Moscore QM07/23/2019Walter PateCustomer SupportSupport #399: Customer does not think race results are displaying correctly ( Little T Connecticut)Customers Computer tech called for assisance0.50
Moscore QM09/23/2018Walter PateCustomer SupportSupport #397: customer called with issues in setting up the Mylaps X2 loop settingsCustomer had issues getting transponders to register0.50
Moscore QM09/17/2018Walter PateCustomer SupportSupport #395: Customer called regarding irratic scoring on the first few laps of races recieved OQMRC database for testing for archived data that was not removed properly0.50
Moscore QM09/17/2018Joseph JohnsonCustomer SupportFeature #161: Add passing points value and mains points values to event format overviewprintable passing points verification0.50
Moscore QM08/01/2018Walter PateCustomer SupportFeature #161: Add passing points value and mains points values to event format overviewcustomer is requesting be done soon0.50
Moscore QM07/22/2018Walter PateDevelopmentBug #392: Unable to return to yellow or green after a checkered flagdelay in finish reporting0.50
Moscore QM07/22/2018Walter PateDevelopmentBug #392: Unable to return to yellow or green after a checkered flagperhaps lag time causing issue0.50
Moscore QM07/22/2018Walter PateDevelopmentBug #392: Unable to return to yellow or green after a checkered flagperhaps becuse of lag time0.50
Moscore QM06/20/2018Walter PateCustomer SupportSupport #390: WQMA is having an issue getting transponder data from the mylaps X2 decoderI called Brian Rhoads regarding the X2 decoder 0.50
Moscore QM06/12/2018Walter PateCustomer SupportSupport #390: WQMA is having an issue getting transponder data from the mylaps X2 decoderCalled MyLaps to see if there is a common issue with the X2 decoder0.50
Moscore QM06/08/2018Walter PateCustomer SupportSupport #388: Oaklane is requesting quote on training sessiondiscussed types of training0.50
Moscore QM05/26/2018Walter PateCustomer SupportSupport #382: Unable to create a new race in the race editor (new issue)I asked the customer for a copy of their database for analysis0.50
Moscore QM05/26/2018Walter PateCustomer SupportSupport #383: How to set Batch numbers for qualifyingCustomer called to ask how to show the changes.. but resolved it herself0.50
Moscore QM03/19/2018Walter PateCustomer SupportSupport #367: Customer called because the USAC option did not seem to work on insatll on new computerI explained that the class settings are user edited0.50
Moscore QM03/05/2018Walter PateCustomer SupportSupport #366: issues with scoring carsTested remotely with customer and found probable cause, bad scoring loop0.50
Moscore QM02/21/2018Walter PateCustomer SupportSupport #365: TVQMA can't get their HDD21 Scoreboard to activate after changing Club Initials to TVQMA (also updated to Gold Subscription)Feb 20 2018 customer resolve scoreboard bios0.50
Moscore QM02/21/2018Walter PateCustomer SupportSupport #365: TVQMA can't get their HDD21 Scoreboard to activate after changing Club Initials to TVQMA (also updated to Gold Subscription)feb 20 2018 customer resolved0.50
Moscore QM02/21/2018Walter PateCustomer SupportSupport #365: TVQMA can't get their HDD21 Scoreboard to activate after changing Club Initials to TVQMA (also updated to Gold Subscription)Feb 20 2018 customer resolved0.50
Moscore QM02/21/2018Walter PateCustomer SupportSupport #365: TVQMA can't get their HDD21 Scoreboard to activate after changing Club Initials to TVQMA (also updated to Gold Subscription)Feb 20 2018 received Media Resources ticket0.50
Moscore QM11/01/2017Walter PateDevelopmentBug #362: Turning off Lamp Test option on Scoreboard results in Abstract Errorchanged status back to in progress0.50
Moscore QM08/09/2017Walter PateCustomer SupportBug #362: Turning off Lamp Test option on Scoreboard results in Abstract ErrorFollow up0.50
Moscore QM07/17/2017Walter PateCustomer SupportBug #351: Customer wants to know how to print Qualifying pages in orderadded files and response to customer0.50
Moscore QM06/11/2017Walter PateCustomer SupportSupport #348: customer could not get the 12th car assigned in a raceResolved with Customer, awaiting feedback0.50
Moscore QM06/03/2017Walter PateDevelopmentBug #343: Matrix display was not recognized on new installgot it working with with work arround0.50
Moscore QM04/29/2017Walter PateCustomer SupportSupport #333: TVQMA wants to know best way to assign IP adresses to computerschanged issue to feedback0.50
Moscore QM04/29/2017Walter PateCustomer SupportSupport #332: SCQMC (new tower staff) wanted to know how to unassigned transponders from popup to cars on track to Answer to customers issue ( Changed issue to feedback)0.50
Moscore QM04/29/2017Walter PateCustomer SupportSupport #333: TVQMA wants to know best way to assign IP adresses to computersanswer to Gary's issue0.50
Moscore QM04/13/2017Walter PateCustomer SupportSupport #328: Customer looking for information on season startup updates, and Scoreboard setupChanged Status0.50
Moscore QM04/13/2017Walter PateCustomer SupportSupport #328: Customer looking for information on season startup updates, and Scoreboard setupreply to customer0.50
Moscore QM04/07/2017Walter PateCustomer SupportSupport #327: CIQMC has issues connecting with Daktronics Pylon scoreboardAnswer Curts question0.50
Moscore QM04/07/2017Walter PateCustomer SupportSupport #327: CIQMC has issues connecting with Daktronics Pylon scoreboardDaktronics inquiring as to whether the customer installed ver 1.3.42 (yes they did ver 1.3.42 Beta update)0.50
Moscore QM04/07/2017Walter PateCustomer SupportSupport #327: CIQMC has issues connecting with Daktronics Pylon scoreboardAssisted customer troubleshoot connection0.50
Moscore QM03/30/2017Walter PateDevelopment#289closed this issue as we are now testing ver 1.3.410.50
Moscore QM03/30/2017Walter PateCustomer SupportSupport #310: RRQMA wants assistance with installing Daktronics signal convertermoved to customer feedback0.50
Moscore QM03/30/2017Walter PateDevelopmentBug #317: Can not start webserver on basic subscriptionWorks with a valid subscription0.50
Moscore QM03/30/2017Walter PateDevelopmentSupport #311: Customer's Moscore-QM was not startingno feedback from Customer0.50
Moscore QM03/30/2017Walter PateDevelopmentBug #321: Beta version Expiry date does not accommodate Gold subscription optionstested OK on three computers0.50
Moscore QM03/30/2017Walter PateDevelopmentSupport #307: testing ver 1.3.37betanow testing ver 1.3.410.50
Moscore QM03/30/2017Walter PateDevelopmentBug #290: Qualifying status 'Moved' not supported in C# race editor.This issue showed up at the 2016 Grands which had a new format that was not supported by Moscore yet0.50
Moscore QM03/30/2017Walter PateDevelopmentBug #291: White flag can change to checkered by a discarded passing.Will confer with LQMA on this matter 0.50
Moscore QM03/15/2017Walter PateDevelopmentBug #317: Can not start webserver on basic subscriptionall keys installed0.50
Moscore QM03/08/2017Walter PateCustomer SupportBug #316: X2 decoder options do not clearIn further review I found there was no race data for heats0.50
Moscore QM03/08/2017Walter PateDevelopmentBug #316: X2 decoder options do not clearerror found I was using the wrong version on my test computer0.50
Moscore QM02/27/2017Walter PateCustomer SupportSupport #314: Customer reporting that races created with her format are incorrectChanged Status from resolved to Awaiting Customer Feedback0.50
Moscore QM02/27/2017Walter PateCustomer SupportSupport #314: Customer reporting that races created with her format are incorrectinitial answer to customer0.50
Moscore QM02/27/2017Walter PateCustomer SupportSupport #314: Customer reporting that races created with her format are incorrectreply from customer0.50
Moscore QM02/27/2017Walter PateCustomer SupportSupport #314: Customer reporting that races created with her format are incorrectadditional response to customer0.50
Moscore QM02/27/2017Walter PateCustomer SupportSupport #314: Customer reporting that races created with her format are incorrectinitial answer to customer0.50
Moscore QM02/27/2017Walter PateCustomer SupportSupport #314: Customer reporting that races created with her format are incorrectcustomer report0.50
Moscore QM02/22/2017Walter PateDevelopmentBug #313: possible spam attackanother attack0.50
Moscore QM02/20/2017Walter PateCustomer SupportBug #313: possible spam attackUser signup request/ moved category from Website to general0.50
Moscore QM02/14/2017Walter PateCustomer SupportSupport #309: RRQMA wants Training Feb 25RRQMA (New Mexico ) requested training0.50
Moscore QM12/07/2016Walter PateCustomer SupportSupport #308: user reporting access violationsent customer the command line list0.50
Moscore QM12/06/2016Walter PateDevelopmentSupport #307: testing ver 1.3.37betaUnregistered scoreboard users can override the registration0.50
Moscore QM12/06/2016Walter PateDevelopmentSupport #307: testing ver 1.3.37betascoreboard registration can be overridden0.50

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