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Total time: 1034.20 hours

Toggle check Project Date User Activity Issue Comment Hours
Moscore QM10/23/2021Walter PateCustomer SupportSupport #434: Little T is trying to setup scoreboard on new computerLittle T working on scoreboard.1.00
Moscore QM09/05/2021Walter PateCustomer SupportSupport #432: GSQMRC is having issues with their new computer not displaying 'Back of pack' and 'cars with Strike' in the new lineup generationI setup a mock race and tested with webscoreboard1.00
Moscore QM09/05/2021Walter PateCustomer SupportSupport #433: customer could not access current race filestrained the customer on what was done incorrectly0.50
Moscore QM08/25/2021Shawn ErmCustomer SupportSupport #432: GSQMRC is having issues with their new computer not displaying 'Back of pack' and 'cars with Strike' in the new lineup generationWill add more details offer work0.00
Moscore QM08/08/2021Walter PateCustomer SupportBug #428: Moscore Results not workingactual cause of Moscore.com service interuptions0.50
Moscore QM08/08/2021Walter PateCustomer SupportBug #428: Moscore Results not workingVM message from customer at MCQMRC0.50
Moscore QM07/29/2021Walter PateCustomer SupportBug #428: Moscore Results not workinguploaded mobz files0.50
Moscore QM07/29/2021Walter PateCustomer SupportSupport #430: customer wants to know if Moscore can print 5 laps of qualifyingcreated a workaround for customer2.00
Moscore QM07/29/2021Walter PateCustomer SupportBug #428: Moscore Results not workingrequested file from customer0.50
Moscore QM07/29/2021Walter PateCustomer SupportBug #428: Moscore Results not workingfurther issues with Results update0.50
Moscore QM07/24/2021Walter PateDesignBug #428: Moscore Results not workingjamie massged website to allow results to update8.00
Moscore QM07/24/2021Walter PateCustomer SupportBug #428: Moscore Results not workingcustomer reported can't post0.50
Moscore QM07/24/2021Walter PateDesignBug #427: Website is downdoing a work around1.00
Moscore QM07/09/2021Walter PateCustomer SupportSupport #426: WQMA tower head had issues running Moscore-QMConnected to customers computer with teamviewer for analysis0.50
Moscore QM07/05/2021Walter PateCustomer SupportSupport #425: SCQMC has issues connecting to TranxDiagnosed customer network issue1.50
Moscore QM06/13/2021Walter PateCustomer SupportSupport #423: GSQMRC needs updates and Overview for setting up their WebScoreboardupdate info on url settings3.00
Moscore QM05/15/2021Walter PateCustomer SupportSupport #424: LWQMA purchased a used CH 9001-11 Daktronics scoreboard and can not get it to workredo Scorboard terminations file0.50
Moscore QM05/15/2021Walter PateCustomer SupportSupport #424: LWQMA purchased a used CH 9001-11 Daktronics scoreboard and can not get it to workConference call with Flannery2.50
Moscore QM05/12/2021Walter PateCustomer SupportSupport #423: GSQMRC needs updates and Overview for setting up their WebScoreboardpart 4 remove the ' Click to play ' text1.00
Moscore QM05/12/2021Walter PateCustomer SupportSupport #423: GSQMRC needs updates and Overview for setting up their WebScoreboardpart 3 Using URL parameters in the Broadcast software source box2.00
Moscore QM05/12/2021Walter PateCustomer SupportSupport #423: GSQMRC needs updates and Overview for setting up their WebScoreboardpart 2 entering the text for the banner2.00
Moscore QM05/12/2021Walter PateCustomer SupportSupport #423: GSQMRC needs updates and Overview for setting up their WebScoreboardpart 1 of recommendations for customer on how to setup a Broadcast layout (like OBS Studio )15.00
Moscore QM05/10/2021Walter PateCustomer SupportSupport #423: GSQMRC needs updates and Overview for setting up their WebScoreboardchanged issue status0.50
Moscore QM05/10/2021Walter PateCustomer SupportSupport #423: GSQMRC needs updates and Overview for setting up their WebScoreboardWe need to generate and record notes on initial setup for the webscoreboard for our users8.00
Moscore QM04/23/2021Walter PateCustomer SupportSupport #420: Little T has issue with networkingeventually had customer input the local host computers ip address in the second computers Moscore-QM network setup app1.00
Moscore QM04/13/2021Walter PateCustomer SupportSupport #419: Moscore opened and showing Instance 2 on title bar BQMRCCustome had Moscore-QM open twice0.50
Moscore QM04/08/2021Walter PateCustomer SupportSupport #418: MCQMRC is changing out computer and wants advice on new setupcorrected start date0.50
Moscore QM04/08/2021Walter PateCustomer SupportSupport #418: MCQMRC is changing out computer and wants advice on new setupcustomer called reporting that the scoreboard was not connecting1.00
Moscore QM04/08/2021Walter PateCustomer SupportSupport #418: MCQMRC is changing out computer and wants advice on new setupcustomer called with issues connecting Tranx and Scoreboard0.50
Moscore QM04/08/2021Walter PateCustomer SupportSupport #418: MCQMRC is changing out computer and wants advice on new setupcustomer advice0.50
Moscore QM02/28/2021Walter PateDevelopmentBug #417: Cant create second heats for indoor racetesting issue with Mallory1.00
Moscore QM02/27/2021Walter PateDevelopmentBug #416: the 12 car does not show up on the Print Forms/Grids/Mains/ Mains Scoresheet formPPQMA reports scoresheet error when there are 12 cars2.00
Moscore QM01/07/2021Walter PateCustomer SupportSupport #395: Customer called regarding irratic scoring on the first few laps of races customer did not renew their subscription for 20200.50
Moscore QM01/07/2021Walter PateCustomer SupportBug #391: THQMA MYLAPS decoder is experiencing excessive lag time in reporting crossingsno further reports on this issue with the customer0.50
Moscore QM01/07/2021Walter PateCustomer SupportSupport #388: Oaklane is requesting quote on training sessioncustomer did not subscribe to support in 20200.50
Moscore QM01/07/2021Walter PateCustomer SupportBug #398: Customer getting Unknown Table Races errorno further reports from this customer regarding this issue0.50
Moscore QM01/07/2021Walter PateCustomer SupportSupport #397: customer called with issues in setting up the Mylaps X2 loop settingsno further reports from this customer regarding this issue0.50
Moscore QM01/07/2021Walter PateCustomer SupportSupport #399: Customer does not think race results are displaying correctly ( Little T Connecticut)assuming that it worked as we have not received any more phone calls0.50
Moscore QM01/07/2021Walter PateCustomer SupportSupport #405: Little T scoreboard not showing correct output after replacing controller in HDD scoreboard assuming that it worked as we have not received any more phone calls0.50
Moscore QM01/07/2021Walter PateCustomer SupportSupport #412: laptop can not connect to scoreboard and Tranx customer reported that it is now working0.50
Moscore QM01/07/2021Walter PateCustomer SupportSupport #412: laptop can not connect to scoreboard and Tranx customer reported back that it was now working0.50
Moscore QM07/29/2020Walter PateCustomer SupportSupport #415: THQMA reports trouble with Moscore -QM running on the Media resources scoreboard Diagnosed customer settings, customer forgot one step in daily setup0.50
Moscore QM07/17/2020Walter PateCustomer SupportSupport #414: BQMRC can not generate their mainsBQMRC supplied more information and requested furter support6.00
Moscore QM07/13/2020Walter PateCustomer SupportSupport #414: BQMRC can not generate their mainsfurther test conclude the conflict was because BQMRC Max Cars setting was equal to Transfer count. Max cars should be greater than transfer count!2.00
Moscore QM07/12/2020Walter PateCustomer SupportSupport #414: BQMRC can not generate their mainsI had customer send me a copy of their database2.50
Moscore QM07/11/2020Walter PateCustomer SupportSupport #413: THQMA asked if the race time limit can be removed from the scoreboard during a racecustomer has webscoreboard so there is a compatible solution1.00
Moscore QM07/11/2020Walter PateCustomer SupportSupport #413: THQMA asked if the race time limit can be removed from the scoreboard during a racecustomer replied0.50
Moscore QM07/11/2020Walter PateCustomer SupportSupport #413: THQMA asked if the race time limit can be removed from the scoreboard during a racereplied to customer with solution1.00
Moscore QM07/06/2020Walter PateCustomer SupportSupport #412: laptop can not connect to scoreboard and Tranx added no network connection to tower computer3.00
Moscore QM07/06/2020Walter PateCustomer SupportSupport #411: 2020 subscription key did not workinitial test shows the tower computer was running version 1.3.24 of moscore qm2.00

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