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	Project	Date	User	Activity	Issue	Comment	Hours
	Moscore QM	01/07/2021	Walter Pate	Customer Support	Support #395: Customer called regarding irratic scoring on the first few laps of races	customer did not renew their subscription for 2020	0.50
	Moscore QM	01/07/2021	Walter Pate	Customer Support	Bug #391: THQMA MYLAPS decoder is experiencing excessive lag time in reporting crossings	no further reports on this issue with the customer	0.50
	Moscore QM	01/07/2021	Walter Pate	Customer Support	Support #388: Oaklane is requesting quote on training session	customer did not subscribe to support in 2020	0.50
	Moscore QM	01/07/2021	Walter Pate	Customer Support	Bug #398: Customer getting Unknown Table Races error	no further reports from this customer regarding this issue	0.50
	Moscore QM	01/07/2021	Walter Pate	Customer Support	Support #397: customer called with issues in setting up the Mylaps X2 loop settings	no further reports from this customer regarding this issue	0.50
	Moscore QM	01/07/2021	Walter Pate	Customer Support	Support #399: Customer does not think race results are displaying correctly ( Little T Connecticut)	assuming that it worked as we have not received any more phone calls	0.50
	Moscore QM	01/07/2021	Walter Pate	Customer Support	Support #405: Little T scoreboard not showing correct output after replacing controller in HDD scoreboard	assuming that it worked as we have not received any more phone calls	0.50
	Moscore QM	01/07/2021	Walter Pate	Customer Support	Support #412: laptop can not connect to scoreboard and Tranx	customer reported that it is now working	0.50
	Moscore QM	01/07/2021	Walter Pate	Customer Support	Support #412: laptop can not connect to scoreboard and Tranx	customer reported back that it was now working	0.50
	Moscore QM	07/29/2020	Walter Pate	Customer Support	Support #415: THQMA reports trouble with Moscore -QM running on the Media resources scoreboard	Diagnosed customer settings, customer forgot one step in daily setup	0.50
	Moscore QM	07/17/2020	Walter Pate	Customer Support	Support #414: BQMRC can not generate their mains	BQMRC supplied more information and requested furter support	6.00
	Moscore QM	07/13/2020	Walter Pate	Customer Support	Support #414: BQMRC can not generate their mains	further test conclude the conflict was because BQMRC Max Cars setting was equal to Transfer count. Max cars should be greater than transfer count!	2.00
	Moscore QM	07/12/2020	Walter Pate	Customer Support	Support #414: BQMRC can not generate their mains	I had customer send me a copy of their database	2.50
	Moscore QM	07/11/2020	Walter Pate	Customer Support	Support #413: THQMA asked if the race time limit can be removed from the scoreboard during a race	customer has webscoreboard so there is a compatible solution	1.00
	Moscore QM	07/11/2020	Walter Pate	Customer Support	Support #413: THQMA asked if the race time limit can be removed from the scoreboard during a race	customer replied	0.50
	Moscore QM	07/11/2020	Walter Pate	Customer Support	Support #413: THQMA asked if the race time limit can be removed from the scoreboard during a race	replied to customer with solution	1.00
	Moscore QM	07/06/2020	Walter Pate	Customer Support	Support #412: laptop can not connect to scoreboard and Tranx	added no network connection to tower computer	3.00
	Moscore QM	07/06/2020	Walter Pate	Customer Support	Support #411: 2020 subscription key did not work	initial test shows the tower computer was running version 1.3.24 of moscore qm	2.00
	Moscore QM	07/06/2020	Walter Pate	Customer Support	Support #407: Web server not open properly	after customer renewed subscription the issue dissapeared	0.50
	Moscore QM	07/06/2020	Walter Pate	Customer Support	Support #408: HQMA scoreboard will not start after Windows update	Third party updates are changing port assignments within Windows	0.50
	Moscore QM	07/06/2020	Walter Pate	Customer Support	Support #409: THQMA reports trouble starting the Media resources scoreboard (after windows update)	Third party software has changed port assignments	1.00
	Moscore QM	07/06/2020	Walter Pate	Customer Support	Support #410: SCQMC daktronics scoreboard does not connect (after Windows Update )	customer resolved by turning off scoreboard then restarting moscore	1.00
	Moscore QM	06/21/2020	Walter Pate	Customer Support	Support #409: THQMA reports trouble starting the Media resources scoreboard (after windows update)	waitting for thqma to touch base	0.50
	Moscore QM	06/21/2020	Walter Pate	Customer Support	Support #409: THQMA reports trouble starting the Media resources scoreboard (after windows update)	THQMA called with issues starting the Media resources webscoreboard	0.50
	Moscore QM	06/21/2020	Walter Pate	Customer Support	Support #408: HQMA scoreboard will not start after Windows update	connected with Greg again to work on the HQMA_MD scoreboard at 8 am PST	2.00

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