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Toggle check Project Date User Activity Issue Comment Hours
Moscore QM02/27/2020Walter PateCustomer SupportSupport #407: Web server not open properlychanged tracker to support added jamie,april and walter as watchers and changed status to feedback0.50
Moscore QM02/27/2020Walter PateCustomer SupportSupport #407: Web server not open properlycustomer called regarding RPC error1.00
Moscore QM01/06/2020Walter PateCustomer SupportSupport #406: customer is getting UE error with the Devart data MySQL fileconnected with customer using TeamViewer1.00
Moscore QM11/23/2019Walter PateCustomer SupportSupport #406: customer is getting UE error with the Devart data MySQL fileCalled customer to get more info0.50
Moscore QM09/23/2019Walter PateCustomer SupportSupport #405: Little T scoreboard not showing correct output after replacing controller in HDD scoreboard Changed status to Feedback...The issue seems to be in the new scoreboard controllerand needs Media resources support5.00
Moscore QM09/15/2019Walter PateCustomer SupportSupport #404: Customer could not start scoreboardAnalyzed customer settings 0.50
Moscore QM09/10/2019Walter PateCustomer SupportSupport #403: Region 9 customer did a windows update then Moscore-QM would not printchanged status to awaiting feedback0.50
Moscore QM09/10/2019Walter PateCustomer SupportSupport #403: Region 9 customer did a windows update then Moscore-QM would not printprinting in Moscore-QM not workinge because of 3rd party updates0.50
Moscore QM09/04/2019Walter PateCustomer SupportSupport #402: OMRQA could not connect to decoderAnalyzed customer setup0.50
Moscore QM07/23/2019Walter PateCustomer SupportSupport #399: Customer does not think race results are displaying correctly ( Little T Connecticut)Customers Computer tech called for assisance0.50
Moscore QM07/22/2019Walter PateCustomer SupportSupport #399: Customer does not think race results are displaying correctly ( Little T Connecticut)Customer called with this issue but their computer would not do printouts or updates1.00
Moscore QM07/21/2019Walter PateDevelopmentBug #398: Customer getting Unknown Table Races errorI found the source of the issue _ it is the Format setup where the tie breaker is set in the Mains format won't bad if tiebreaker set to Race number2.00
Moscore QM07/21/2019Walter PateDevelopmentBug #398: Customer getting Unknown Table Races errordid further tests and found an issue with Moscore's Format s when using Qualifying time clock_ I created a work arround3.00
Moscore QM07/21/2019Walter PateCustomer SupportBug #398: Customer getting Unknown Table Races errorWorking with customer thru email _ recommended a remote connection1.00
Moscore QM10/01/2018Walter PateCustomer SupportSupport #395: Customer called regarding irratic scoring on the first few laps of races Walters report on database 09.29.18 raceday1.00
Moscore QM10/01/2018Walter PateCustomer SupportSupport #395: Customer called regarding irratic scoring on the first few laps of races customer replied with feedback on repairs2.00
Moscore QM09/23/2018Walter PateCustomer SupportSupport #396: customer called saying they were having issues with correct lineups for mainsConnected with customers (SCQMC) computer with TeamViewer1.00
Moscore QM09/23/2018Walter PateCustomer SupportSupport #397: customer called with issues in setting up the Mylaps X2 loop settingsCustomer had issues getting transponders to register0.50
Moscore QM09/17/2018Walter PateCustomer SupportSupport #395: Customer called regarding irratic scoring on the first few laps of races recieved OQMRC database for testing for archived data that was not removed properly0.50
Moscore QM09/17/2018Walter PateCustomer SupportSupport #395: Customer called regarding irratic scoring on the first few laps of races Tested OQMRC's Moscore-QM using TeamViewer3.50
Moscore QM09/17/2018Joseph JohnsonCustomer SupportFeature #161: Add passing points value and mains points values to event format overviewprintable passing points verification0.50
Moscore QM08/01/2018Walter PateCustomer SupportFeature #161: Add passing points value and mains points values to event format overviewcustomer is requesting be done soon0.50
Moscore QM07/22/2018Walter PateDevelopmentBug #392: Unable to return to yellow or green after a checkered flagdelay in finish reporting0.50
Moscore QM07/22/2018Walter PateDevelopmentBug #392: Unable to return to yellow or green after a checkered flagperhaps lag time causing issue0.50
Moscore QM07/22/2018Walter PateDevelopmentBug #392: Unable to return to yellow or green after a checkered flagperhaps becuse of lag time0.50
Moscore QM06/20/2018Walter PateCustomer SupportBug #391: THQMA MYLAPS decoder is experiencing excessive lag time in reporting crossingsI asked Heather to send a copy of their database1.50
Moscore QM06/20/2018Walter PateCustomer SupportSupport #390: WQMA is having an issue getting transponder data from the mylaps X2 decoderI called Brian Rhoads regarding the X2 decoder 0.50
Moscore QM06/12/2018Walter PateCustomer SupportSupport #390: WQMA is having an issue getting transponder data from the mylaps X2 decoderCalled MyLaps to see if there is a common issue with the X2 decoder0.50
Moscore QM06/10/2018Walter PateCustomer SupportSupport #390: WQMA is having an issue getting transponder data from the mylaps X2 decoderEmily provided some feedback on the issue1.00
Moscore QM06/10/2018Walter PateCustomer SupportSupport #390: WQMA is having an issue getting transponder data from the mylaps X2 decoderCalled customer and they resolved issue. Bill will add to this report with what he found1.00
Moscore QM06/08/2018Walter PateCustomer SupportSupport #388: Oaklane is requesting quote on training sessiondiscussed types of training0.50
Moscore QM06/07/2018Walter PateCustomer SupportSupport #387: HQMA is trying to start their new scoreboardWorked with Ken and Shaun Beinhower at Hagerstown QMA to get scoreboard working3.00
Moscore QM05/30/2018Walter PateCustomer SupportSupport #386: customer wanted to know how to use MSQM Webservertrained customer on how to setup webserver1.50
Moscore QM05/29/2018Walter PateCustomer SupportBug #381: THQMA can not get lap times to display on their WebScoreboard when in Qualifying modetest results for Qualifying lap times when using Batch Qualifying3.00
Moscore QM05/26/2018Walter PateCustomer SupportSupport #382: Unable to create a new race in the race editor (new issue)I asked the customer for a copy of their database for analysis0.50
Moscore QM05/26/2018Walter PateCustomer SupportBug #381: THQMA can not get lap times to display on their WebScoreboard when in Qualifying modeDiscussed issue with Brian Rhoads and agreed to TeamViewer in to the server sometime after their race is over1.50
Moscore QM05/26/2018Walter PateCustomer SupportSupport #383: How to set Batch numbers for qualifyingCustomer called to ask how to show the changes.. but resolved it herself0.50
Moscore QM05/26/2018Walter PateCustomer SupportSupport #383: How to set Batch numbers for qualifyingGave customer overview on how to setup the number of cars in a batch1.00
Moscore QM05/13/2018Walter PateCustomer SupportSupport #380: Pylon scoreboard not showing lap numbers on topChecked their Pylon Configuration then tested scoreboard using Moscore-QM simulator1.00
Moscore QM04/30/2018Walter PateDevelopmentBug #378: Windows security blocking Mysql when trying to network to local hostWindows security blocking the other computers from joining localhost2.50
Moscore QM04/30/2018Walter PateCustomer SupportSupport #377: Updating Moscore-QM on individual computers while networked caused connection issuesWorked with customer to resolve network4.50
Moscore QM04/28/2018Walter PateCustomer SupportSupport #376: Customers computer would not start scoreboardIssue was local computer Update restart requset1.50
Moscore QM04/27/2018Walter PateCustomer SupportBug #349: Windows update causes moscore_qm crash at startupcustomer just experienced this with windows 81.00
Moscore QM04/22/2018Walter PateCustomer SupportBug #373: Unable to create a new race in the race editorTested ver 1_3_52 and I am oreparing it for a release2.00
Moscore QM04/22/2018Walter PateCustomer SupportBug #373: Unable to create a new race in the race editorRRQMA had the same issues3.50
Moscore QM04/22/2018Walter PateCustomer SupportBug #373: Unable to create a new race in the race editorTrouble reported by RRQMA as well3.50
Moscore QM04/21/2018Walter PateCustomer SupportBug #373: Unable to create a new race in the race editorPortland just reported the same issue1.00
Moscore QM04/17/2018Walter PateCustomer SupportBug #373: Unable to create a new race in the race editorTested OK in Ver 1_3_52_rc1.msi6.00
Moscore QM04/17/2018Walter PateDevelopmentBug #371: Webserver not working properlyTESTSED ok IN VER 1_3_52 rc1 RELEASE5.50
Moscore QM03/27/2018Walter PateCustomer SupportSupport #364: Custom Feature Request Wiki Updateschanged Tracker to support, Status to In Progress added notes1.00

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